Vertiv Preferred Service 15KVA EXS V-Model 2PM24X7 | Support Warranty

Keep critical power infrastructure covered with Vertiv Preferred Service for the 15 kVA EXS V-Model. Built for environments where downtime is expensive, this service plan gives operations teams a direct path to manufacturer support when the system matters most. The 2 PM–24x7 coverage model is designed for organizations that need responsive assistance beyond standard business hours and a clear support structure for mission-critical deployments. For procurement teams, the value is straightforward: reduce uncertainty around service response, preserve uptime expectations, and align support coverage with the operational importance of the installed system. For infrastructure teams, it means working with the original vendor’s service organization rather than a generic third party, which helps keep troubleshooting aligned with the platform’s design and service requirements. This is the kind of support layer that belongs on essential power assets. It helps protect service continuity, supports maintenance planning, and gives stakeholders a more predictable ownership experience over the life of the covered system.