Vertiv Preferred (3PM 24x7) Service Contract | Support Warranty

Protect mission-critical Vertiv systems with a service contract built for continuous operations. The Preferred (3PM 24x7) Service Contract provides a stronger support posture for teams that cannot wait for business hours when service issues arise. This contract is well suited to data centers, network rooms, and operational sites where availability is tied directly to business performance. With 24x7 coverage, it supports faster engagement expectations and a more resilient service model than standard business-hour plans. For infrastructure leaders, the advantage is operational confidence: a vendor-backed support structure that aligns with critical workloads and reduces the risk of delayed service response. For procurement, it offers a clear premium tier that justifies itself through broader coverage and tighter support alignment. Choose Preferred when the cost of interruption is high and your Vertiv environment needs continuous service coverage rather than a weekday-only support window.