HPE Proactive Care 3-Year On-Site Service | Next Business Day, Enterprise

Protect critical infrastructure with a service plan designed for environments where multiple layers must work together without friction. HPE Proactive Care combines reactive support with proactive assistance to help reduce the operational impact of incidents across servers, operating systems, hypervisors, storage, SANs, and networks. When an issue arises, you get an enhanced call experience and access to advanced technical solution specialists who manage the case from start to finish. That means fewer handoffs, clearer accountability, and faster movement toward resolution. On-site support and next-business-day parts and labor help keep recovery timelines tight, while the 9 x 5 coverage model aligns with standard business operations. This service is built for teams that need more than basic break-fix coverage. It adds structure, expertise, and response discipline to help preserve uptime and reduce the burden on internal staff. For infrastructure that supports revenue, operations, and user productivity, that difference is material.