Vertiv Essential Service EXM480 100 kVA 1PM 8x5 | UPS Support, Preventive Maintenance

Reduce operational risk for large-capacity power systems with Vertiv Essential Service for EXM480 100 kVA UPS units. This plan supplies one scheduled preventive maintenance visit complemented by 8x5 technical support and priority phone diagnostics to cut mean time to repair and identify latent faults before they escalate. Onsite PM covers electrical and mechanical inspections, firmware checks, and battery condition screening tailored to high-capacity UPS configurations. Enterprise infrastructure teams get documented PM outputs—condition summaries, recommended parts, and suggested remediation—so procurement and facilities planning align with actual asset health. When onsite intervention is required, Vertiv-certified technicians apply OEM processes and replacement components to preserve performance envelopes. This service level is intentionally focused: it delivers the essential maintenance and support needed to sustain uptime without the cost of higher-tier full-time technical coverage. Select this plan when you operate 100 kVA UPS systems in data centers, central offices, or critical facility power bays and want predictable service cadence, access to manufacturer expertise, and a single-source path for parts and reporting. Work with Vertiv to schedule PMs during low-impact windows and to coordinate escalation paths that match your site runbooks.