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Vertiv Authorized Partner

Vertiv

ESSENTIAL (4PM 8X5) SERVICE CONTRACT

In Stock

Vertiv Essential (4PM 8x5) Service Contract | Support Warranty

Vertiv

MPN: SR2C9-ESS4PM

$45,915.07$69,965.00

MAP: $45,477.25

Free shipping on orders over $500
Authorized Dealer — Full manufacturer warranty

Key Features

  • Vertiv service contract for supported infrastructure
  • 8x5 support coverage
  • 4 PM response commitment
  • Essential service tier
  • Business-hour support model
  • Contract-based vendor coverage
  • Maintain service continuity with 8x5 support coverage aligned to business hours
  • Reduce downtime risk with a 4 PM response commitment for covered incidents
Keep critical Vertiv equipment under disciplined support coverage with the Essential (4PM 8x5) Service Contract. Designed for organizations that operate within standard business hours, this plan aligns service access to weekday operations while preserving a defined response commitment. It gives infrastructure teams a practical support model for environments where uptime matters, but full 24x7 coverage is not required. For procurement teams, the value is straightforward: controlled support spend, clear service expectations, and coverage that fits established maintenance windows. For operations teams, it means a structured path to assistance when issues arise, helping reduce uncertainty during routine incidents and planned service periods. This contract is a strong fit for secondary systems, office infrastructure, and production environments with established maintenance procedures. It supports a more measured service posture without sacrificing vendor-backed accountability. When the goal is to maintain service continuity, manage risk, and avoid unnecessary premium support costs, Essential coverage delivers the right balance.

Ideal For

  • Supporting office infrastructure that operates on weekday schedules
  • Covering secondary systems that do not require 24x7 response
  • Maintaining vendor-backed support for planned maintenance environments
  • Managing support costs across standardized Vertiv deployments

Why This Product

  • 1Lower-cost support tier than 24x7 coverage
  • 2Defined 4 PM response commitment
  • 3Business-hour support for weekday operations
  • 4Vendor-backed coverage for Vertiv systems