Vertiv
ESSENTIAL (2PM 8X5) SERVICE CONTRACT
In Stock
Vertiv Essential (2PM 8x5) Service Contract | 8x5 Support, 2PM
Vertiv
MPN: SR2C2-ESS2PM
$21,512.13$32,780.00
MAP: $21,307.00
Free shipping on orders over $500
Authorized Dealer — Full manufacturer warranty
Key Features
- 8x5 support coverage
- 2 PM response commitment
- Vertiv-supported service contract
- Business-hours service model
- Designed for controlled environments
- Contract-based support coverage
- Cover Vertiv infrastructure with 8x5 business-hours support
- Speed issue handling with a 2 PM response commitment
Keep Vertiv systems covered with a service contract tailored to standard business operations. The Essential (2PM 8x5) Service Contract provides 8x5 support with a 2 PM response commitment, giving IT and facilities teams a clear service framework for planned environments.
This contract is a practical fit when uptime is important, but continuous 24x7 coverage is not required. It helps organizations maintain access to vendor support during business hours while keeping service costs aligned to the operational profile of the site.
For teams managing stable infrastructure, Essential support offers a straightforward balance of coverage and cost control. It is well suited to offices, branch sites, and other environments where response expectations are defined and incidents can be handled within normal working windows. The result is predictable support without paying for more coverage than the deployment needs.
Ideal For
- Branch offices with standard business-hour operations
- Facilities managing Vertiv equipment without 24x7 staffing
- Stable infrastructure sites with planned maintenance windows
- Organizations balancing support coverage and service cost
Why This Product
- 1Provides business-hours support instead of 24x7 coverage
- 2Includes a 2 PM response commitment for defined handling
- 3More cost-aligned for stable environments than premium plans
- 4Well suited to sites without continuous operations