Vertiv Avocent DSView Silver Support 2-Year 1,000-Pack | Technical Support

Maintain control over large DSView software estates with a 2-year Silver support plan built for 1,000-pack device license deployments. This service adds priority 8-5 technical support, 12x5 coverage, and software upgrade protection, helping teams stay current without exposing production management workflows to avoidable disruption. For infrastructure teams responsible for remote access and device management at scale, support quality matters as much as the software itself. Silver coverage gives you a defined support path when issues arise, plus upgrade protection that helps preserve access to compatible releases over the service term. That combination is especially valuable when license counts are high and change windows are limited. This service is designed for organizations that need predictable support coverage, not ad hoc assistance. It helps reduce operational friction, supports planned maintenance cycles, and gives procurement a clear renewal horizon for a critical management platform.