VERTIV AVOCENT ADX IPIQ 2YR GLD | Managed Services, Next Business Day

Support critical operations with a service package built for environments that cannot afford slow recovery. VERTIV AVOCENT ADX IPIQ 2YR GLD provides 24 x 7 managed services coverage, proactive remote monitoring, incident and problem management, and change and configuration management for covered products. The goal is simple: detect issues early, respond quickly, and keep service interruptions contained. This plan also includes operational software updates and upgrades, plus advance parts replacement through a service depot exchange model. Compared with basic support, that combination gives infrastructure teams a more complete response path when hardware or software issues threaten availability. A 2-year term fits organizations that want strong support coverage without committing to a longer contract. With email support, scheduled review sessions, and account management included in the service model, the package adds structure and visibility to day-to-day operations. It is a practical choice for teams that value predictable support, faster parts handling, and disciplined service oversight.