Vertiv 4 PM ONLY SR2C13-4PMONLY Support | Warranty Extension

Keep support aligned to the business day with a 4 PM-only coverage option for eligible Vertiv systems. This service choice is designed for infrastructure teams that need a defined support cutoff, cleaner escalation planning, and a procurement path that matches standard operating hours. It is especially useful when after-hours coverage is handled separately or not required. For organizations managing critical power, cooling, or rack infrastructure, timing matters as much as technical capability. A fixed 4 PM support boundary helps reduce ambiguity for service requests, internal handoffs, and maintenance coordination. It also supports budget control by matching coverage to the hours your team actually depends on. Use this option when you want a straightforward support structure for Vertiv equipment without paying for broader coverage than your environment requires. It is a practical fit for sites with staffed daytime operations, regional service coordination, or centralized IT teams that close the loop before end of day.