Vertiv 2YR Gold HW MNT MXR | Serial Number Required, On-Site

Keep MXR hardware under a defined support umbrella with a 2-year Gold maintenance plan from Vertiv. This service is designed for organizations that need direct, on-site assistance for installed equipment and want service tied to the specific unit through serial-number validation. That requirement helps ensure the right asset is covered and the support process starts with the correct hardware record. Gold maintenance is a strong fit when uptime matters and internal teams need a clear path to remediation. On-site service reduces the friction of moving hardware offsite, while the maintenance structure helps keep repair activity aligned with operational priorities. For infrastructure teams managing critical systems, that means fewer delays, better service accountability, and a more predictable support model. Use this plan when the cost of waiting is higher than the cost of coverage. It is a practical way to protect installed MXR hardware, preserve service continuity, and keep maintenance planning tied to the asset itself.