Vertiv 2YADV-AV2 AV3108/3216 Advanced HW Maintenance | Firmware, RMA

Support the lifecycle of AV3108 and AV3216 hardware with a maintenance plan designed for teams that need predictable service response. Vertiv’s 2-Year Advanced HW Maintenance includes firmware upgrades, advanced RMAs, and elevated technical support, giving operators a stronger service path than standard break-fix coverage. For infrastructure that cannot wait on slow replacement cycles or generic support queues, this plan helps keep recovery time under control. Firmware upgrades help maintain compatibility and stability, while advanced RMA handling shortens the path from failure to replacement. Elevated technical support adds another layer of confidence when issues need faster diagnosis and clearer escalation. This is a practical choice for environments where AV3108/3216 systems are part of a larger operational control stack and service quality matters as much as hardware availability. It helps protect the investment already made in Vertiv equipment while supporting continuity across a 2-year coverage window.